Privacy Policy

Effective Date: 12/01/2024

Hackensack TV Mounting (“we,” “us,” “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By engaging with our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you book a service, contact us, or interact with our website, we may collect:

Name
Email address
Phone number
Physical address
Payment information (processed securely via third-party services)

Non-Personal Information

We may also collect non-identifiable information, including:

Browser type
IP address
Device type
Interaction data (e.g., pages visited, time spent on the website)

Payment Information

Payment details are processed securely through PCI DSS-compliant third-party platforms. We do not store your payment information on our servers.

2. How We Collect Your Information

We gather information through the following methods:

Directly from You: When you provide information via our website, phone calls, text messages, or email communications.
Automatically: Through cookies and similar tracking technologies to analyze website performance and improve user experience.
Third-Party Sources: If you engage with our services through a partner platform, we may receive your information from them.

3. How We Use Your Information

Your information is used for the following purposes:

Service Fulfillment: To process and complete your service bookings.
Communication: To send confirmations, updates, promotional offers, and service reminders via text messages or emails.
Improvement: To enhance website functionality and user experience.
Compliance: To meet legal obligations or enforce our Terms and Conditions.

4. Consent to Communications

By providing your phone number, you consent to receive text messages from Hackensack TV Mounting. These messages may include:

Appointment confirmations and reminders
Promotional offers and discounts
Follow-ups regarding service satisfaction

Standard messaging and data rates may apply. You may opt out at any time by replying “STOP” or contacting us directly.

5. How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. However, your information may be shared in the following scenarios:

Service Providers: Trusted vendors or contractors who assist in delivering our services (e.g., scheduling systems, payment processors).
Legal Requirements: When required by law, regulation, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

6. How We Protect Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for online transactions.
Restricted access to sensitive information.
Regular monitoring and updates to our security protocols.

While we strive to protect your data, no method of transmission or storage is entirely secure. We encourage you to take precautions, such as safeguarding passwords and avoiding sharing sensitive information over unsecured channels.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These technologies allow us to:

Understand user preferences and trends.
Improve website performance.
Deliver tailored content and advertisements.

You can manage or disable cookies through your browser settings. However, this may limit some features of our website.

8. Your Rights

As a user, you have the following rights concerning your data:

Access and Correction: Request access to your personal information and correct any inaccuracies.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing: Limit how your data is used under certain circumstances.

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. Hackensack TV Mounting is not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been provided, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

Hackensack TV Mounting reserves the right to update this Privacy Policy periodically. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For questions about these Terms and Conditions or other inquiries, please contact us:

Hackensack TV Mounting
211 Hackensack Ave. Hackensack, NJ 07601
(229) 800-0086
hackensacktvmounting@gmail.com

Thank you for choosing Hackensack TV Mounting. We look forward to serving you!